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Fibre update

Fibre update

KLEINEMONDE FIBRE UPDATE 14 FEBRUARY 2023

Openserve Pamphlets have been left at Lily Rose (or download here) and your area may have also informed you of where you can pick up a pamphlet.  The pamphlet will give you more information about Openserve and what happens next.  This is a summary of the next steps to follow:

Fibre is NOT LIVE YET in Kleinemonde and will be switched on area by area (about 20 houses per area).  As soon as your area becomes live, I will inform you, e.g., 22-42 Island Rd is now live.

CONNECTING TO OUR BROADBAND NETWORK

Once your area is fibred up, an Internet Service Provider (ISP) is able to use the Openserve network to provide internet services to you. You can sign up with any ISP in your area.  Install the Openserve Connect App or visit www.openserve.co.za to find Internet Service Provider (ISP) details to upgrade to Fibre once your area goes live.

PREPARING FOR INSTALLATION

  1.            Once you have signed up with an ISP and chosen a package, your ISP will log an installation request with Openserve
  2.            An appointment date will be scheduled
  3.            A skilled technician will be dispatched to your home or office

A quality installation job can take time, so please set aside at least half a day.

CONNECTING TO THE INTERNET

After our technician has installed the Optical Network Terminal (ONT)in your premises and connected our Fibre network to the ONT, then your ISP steps in.

Your internet service provider (ISP) will need to activate your service over the infrastructure and provide you with a WiFi router. They may also make an appointment with you to help you set up the WiFi router in your home. Only once your WiFi router is installed, your set-up is complete and your router is connected to our network and active, will it begin to provide you with both wired and wireless internet connectivity.

You must now connect all your devices to your own network via the router.

Enjoy the benefits of high-speed broadband internet access.

Fibre is coming to Kleinemonde!

Fibre is coming to Kleinemonde!

12 February 2020

The main fibre backbone is presently being installed and the company, Yonke installations, have been given two months to complete this project.  Once it is all completed, fibre will go live and Internet Service Providers (ISPs) will start marketing their products.  The onsite manager is in constant contact with me and will keep me informed the moment the fibre is live and access points to individual home installations can begin.  When we get to this stage I will inform everyone and you then have the choice to have FREE INSTALLATION OF THE FIBRE ACCESS POINT IN YOUR HOME.

Having a line installed does not mean you have to use fibre, but if you decide later that you want fibre, the cost of this installation can cost in the region of R2000, so it is advisable to have the line installed while you can get it for free.

Once the fibre is live, you will be able to go on the Openserve website or their app to see what ISPs offer services in our area and make a decision.  If you are presently with an ISP, e.g. Geenet, Telkom, etc.,  there is a chance that you can stay with your existing provider and they can convert you to fibre.  Your ISP will no doubt communicate with you as soon as they are able to offer you fibre and what packages are available.  HOWEVER, if you are happy with what you are getting and what you are paying, you DO NOT have to change anything.

So, in summary:

  1. They are offering FREE INSTALLATION of the fibre access point in your home, so it is advisable to accept this.
  2. Even if they install a fibre access point in your home, YOU DON’T EVER HAVE TO USE IT and can continue with your present internet/Wi-Fi service.
  3. PACKAGES WILL BE ADVERTISED ONCE FIBRE IS LIVE, so please be patient and see what different ISPs offer you.
  4. I WILL LET YOU KNOW OF THE NEXT STEP that needs to be followed as soon as I am informed.  Until then, please just continue as before.  It may be a month or three before we can take the next step.
Coastal Kindness in Kleinemonde

Coastal Kindness in Kleinemonde

 

WHAT IS COASTAL KINDNESS IN KLEINEMONDE AND WHAT DO THEY DO!

Coastal Kindness in Kleinemonde was started when we realized that there is really very little emergency medical backup for the residents in Kleinemonde. The closest doctors and ambulance services are in Port Alfred, and it can take up to 2 hours for an ambulance to respond.

If somebody should fall, have a stroke, or a heart attack in Seafield, it would be a crisis as no immediate help was available.

Coastal Kindness in Kenton was started during covid as a committee initiative whereby community volunteers could assist residents in Kenton who suffered from covid and needed assistance with ventilators, collection of medicine, and in some cases meals. They also now realize that there is a lot more that can be done by volunteers for their community.

Frik van Rooyen, together with other Kleinemonde residents, formed a committee of volunteers from within the Kleinemonde, and with the help of Coastal Kindness in Kenton, they started a Coastal Kindness branch in Kleinemonde to address the problem of an emergency medical response.

Since the first community meeting earlier this year, Coastal Kindness has managed to collect R 65 000. Utilizing those funds, they purchased an AED (Heart shock machine), Oxygen cylinder, and various other emergency equipment needed during an emergency.

The volunteer committee consists of Frik van Rooyen, Paula Stander, Anette Rex, Amande Swart, Tjaart Oberholzer, Caren Evans and Anne Meyer.

Together with Gardmed Ambulance services and Multi Security in Kleinemonde, Coastal Kindness started the Emergency Medical Response service.  All the equipment is held at Multi Security’s offices and in the case of an emergency will be delivered speedily by a Multi Security Response person. One of our 1st Responders (Buddy) will be dispatched to the scene of the crisis and they will assist the person in need until Guardmed or a professional medical service arrives on the scene.

To date, Coastal Kindness staff have trained approx. 80 people in CPR, Gardmed trained nine of our volunteer residents in First Aid, and we can now offer an Emergency Response with at least 8 people in our 1st Responders Group to assist you as a ‘Buddy’.

Emergency Medical Response does not replace any professional service but will be available to assist any person in distress until professional services arrive. Although our 1st Responders ‘Buddies’ have all had Medical Training of some sort, they will assist you as would any other Good Samaritan, person, or neighbor would do.

WHAT WE ARE NOT!

This service will NOT replace your normal medical practitioner and should only be used in the case of an emergency. It is available to everybody in Kleinemonde, Fish River Cottages, Riet River Cottages, and the farms. You DO NOT need to be a Multi Security Client to make use of the service.

However, if you do belong to Multi Security and a Response vehicle was dispatched from Gardme ie. an ambulance or Medical Response Vehicle, the cost will be covered by Multi Security.

IN THE EVENT OF A MEDICAL EMERGENCY, WHAT DO WE DO?

Contact Multi security as soon as possible by

  1. Phone Muti Control Room on 046 624 2508 / 086 104 6046
  2. Post a message/voice message on the Kleinemonde 911 WhatsApp Group with your Name and Contact number i.e. “Emergency Frik – 082 222 4444” – the name of the person on site with more information available. Multi Security will call you back and dispatch the relevant services depending on your needs.
  3. Press your Panic Button.
  4. Use Multi Connect new app that will be available next week

Download our Flyer Here and keep it handy in case of any medical emergency.

IMPORTANT

Please don’t contact Anette or Paula or any other 1st responder in case of an emergency. Use the Multi Security contact channels to ensure a faster response. This way the right emergency response team will be mobilized soonest! If you are unsure or don’t have any of the above channels available, call a neighbor or friend to help you contact multi security.

MEDICAL RECORDS

Attached herewith is also the form suggested by Paula that you should complete. Keep the completed form and a copy of your ID accessible i.e., in a peanut butter jar, on top of your fridge for. Gardmed are aware that that is where they will look for any information about the person, especially in an event where they are unable to communicate. Complete this form for every person in your household. This information will only be used by the response team if needed and can help them tremendously to assess your medical status and possible medical response. Forms are available from any member below. Download

TRAINING

We do CPR training courses, not only for volunteers but also anybody in the community that wishes to join in. Please contact Caren for more information.

CONTACT DETAILS

Contact us  coastalkindness@seafield.co.za or shortform ck@seafield.co.za

Anette             : 082 496 4324
Paula               : 082 676 9516
Amanda           : 064 064 9982
Caren              : 082 468 7629
Anne                : 084 400 0417

There is also a lot more info on the website https://coastalkindness.org.za/

DONATIONS

As mentioned, the cost of the equipment we keep handy at Multi Security office. We do not need any more funds now and will only collect funds for specific needs.

We thank the following people for their generous donation.
– Kleinemonde Rate Payers Association
– Kleinemonde East Security
– Lions
– Island Association
– West River Association
– Peninsula Association
– Gary Fletcher
– Ray Schenk
– John Watson
– Thys Lindmeyer

BANK DETAILS

ACCOUNT NAME : KLEINEMONDE  SSC
BANK : ABSA BANK
SAVINGS ACCOUNT :  9348004816
BRANCH: PORT ALFRED
BRANCH CODE:  632005
REFERENCE:  CK (person’s name)
SWIFT : ABSAZAJJ
ADDRESS: 15 MAIN STREET, PORT ALFRED, EASTERN CAPE, SOUTH AFRICA

Please share this information with others in the community.

Issued by Coastal Kindness in Kleinemonde

 

Chairman’s Report 2021

Chairman’s Report 2021

Although we, due to Covid lockdown regulations, did not have an AGM at the end of 2020, the committee did carry on functioning as usual since the first lockdown regulations were imposed in March 2020.

Over the past two years 7 Newsletters and 25 notices, informing members of specific issues, were sent out to keep everyone informed on what’s happening in Kleinemonde.

Delivery of services

The services we pay for: refuse removal, water and sanitation were done satisfactorily, despite lockdown regulations.  Although there had been, as far as the honey sucker is concerned, some complaints of a delay in responding to a call-out.

Over the lockdown period municipal workers were working with skeleton staff – only half the staff compliment on duty and sometimes even reduced hours, which did affect maintenance issues like pothole filling, public open space grass cutting, etc.

At present, apart from our normal municipal staff compliment, there are 7 casuals to assist in attending to the backlog.

Water

Securing a reliable water supply remains, probably, our biggest focus.

The water pressure problem at the top of Island North and the measure to address it was extensively covered in our June 2021 newsletter. Unfortunately, the process has now become bogged down in obtaining permission required to attach a second pipe to the East River bridge.

In the meantime, when needed, water pressure can be manually boosted with the pumps at the filtration plant.

At the water treatment plant all the sand in the sand filters has been replaced and, after an investigation by the company Aqua Agri Solutions, a new type of chemical for clarifying the water was introduced.

After many years of requesting it, there is now a process controller on duty daily at the filtration plant, whose function is to monitor the functioning of the plant, hourly monitor the water turbidity and if necessary, adjust chemical flow to obtain the required turbidity.

Re-cycling

In our February 2021 newsletter we reported on discussions we had with the company Altins Recycling in Port Alfred to start a recycling project in Kleinemonde.

The company would have, at their cost, supplied a walk-in unit containing 5 bulk bags for re-cyclable items to be placed in. Unfortunately, this has not materialised.

Recycling remains on our bucket list to focus on next year.

Thoughts and suggestion from your side would be appreciated.

The Kleinemonde Ratepayers & Residents Association – Objectives

According to our constitution our objective is to engage with the municipality in submitting proposals or suggestions to improve services and to improve Kleinemonde.

I mention the above, because the committee is often approached to resolve issues between residents where municipal bylaws are infringed. Although we would assist where possible with advice, the association has no authority to enforce any municipal bylaws.

But every resident has the right to lodge a complaint, using the available complaint form, for the municipal law enforcement officers to investigate and issue warnings or fines – please make use of this right you have.   

We often receive complaints e.g. dogs not on a leash, illegal dumping, etc.  I do believe all residents have the responsibility to, in a friendly and good neighbourly way, approach the offender and point out his mistake, thus helping in keeping Kleinemonde: Our home, neat and a pleasure to live in, and importantly, if we all assist in “policing” we breed a culture of obeying municipal bylaws.

The refuse site

This has been successfully managed by the Association since October 2018. The contract has now been extended until June 2022.

Dune invasion: Island parking area

After the request to have sand removed as part of an emergency works program was turned down by Dept. Environmental Affairs, a 79-page Environmental Management report:  KLEINEMONDE PARKING LOT SAND REMOVAL AND ABLUTION REPAIRS, was prepared by Ndlambe’s Environmental Control Officer and submitted to Dept. Environmental Affairs for approval.

We are very fortunate that despite similar sand invasion problems in other areas in Ndlambe, the Kleinemonde submission, mentioned above, was the first – and at present – the only one to be submitted for approval.

Road safety

The speed limit restriction of 40 kph is now applicable to all Kleinemonde areas. You will notice additional signs the Association erected at the three entrances to remind motorists of pedestrians, children, joggers, and bicyclists, all using the same road.

Crime

Thanks to the efforts of security clusters and financial support from residents, we have managed to keep our area relatively crime free.  We encourage residents to be especially vigilant over the festive season and to lock up and set their alarms.

Fire safety

House fires start small, and the speed to respond is essential.  As a result, the association has purchased 7 x 9 kg fire extinguishers which will be distributed to the three security cluster areas: Kleinemonde East, Island, Island North and one to Multi Security.

A notice has been sent out with telephone numbers of those who had been issued with a fire extinguisher and who you may contact.

In closing:

  • Please be reminded, water restrictions are still in place.

Use of a garden hose pipe, sprayer, pressure sprayer connected to the Municipal water supply, are prohibited. Only a bucket is allowed to use water from the municipal supply for the garden or wash motor vehicles, etc.

  • It is pleasing to note the increase of new members who have joined the Association and the encouragement received from many for the work done by the committee.
  • Big thank you to the committee for what you are doing in keeping Kleinemonde a place of choice to live in.
  • Big thank you to our municipal foreman, Welcome, and his loyal staff for always being willing to help and go the extra mile.
  • May you all have a wonderful, blessed Xmas and a Covid free and prosperous 2022.

Chris Bezuidenhout

Chairperson: Kleinemonde Ratepayers & Residents Association

Chairmans Report 2020

Chairmans Report 2020

Last year the chairman’s report started by quoting the saying: “Every dark cloud has a silver lining”. Looking back over the past year the Covid-19 pandemic caused the dark cloud to extend and keeping the silver lining a distant vision.

Please read the full report here!

Notice Refuse Site – May 27th

Notice Refuse Site – May 27th

The refuse site will re-open as from 1 June 2020.

A picture says a thousand words!

  • Please observe the conditions of use of the site and keep the site tidy
  • Remember : Illegal dumping is a punishable offense.

Issued by the Kleinemonde Residents & Ratepayers Association

A Sight for Sore Eyes….

A Sight for Sore Eyes….

The Skips

Despite being warned that, according to the lockdown rules, travelling to the refuse site is not allowed, this is being ignored.

Despite the availability of skips (1 Empty, 2 half full, two full) bags with refuse are just being dumped next to skips on the ground.

Looking at the contents in some of the skips (e.g. old geyser, etc) it is clear that the signboard at the entrance, indicating what is allowed and what not allowed on site, is being totally ignored.

In March 2020 the skips were overflowing and could not be emptied as both Municipal skip trucks were out of service. Eventually due to the smell and infestation of flies on the rotting garbage, R2 500 was paid out of Association’s funds, to have the skips cleared.

With the Municipality, working at reduced capacity due to the lockdown, it is not known when the skips will be cleared again. Unfortunately, when the skips are replaced by empty ones, the mess on the ground is not taken away by the skip truck and then becomes our problem.

Garden waste

Thank you to those using the demarcated area for their garden waste and adhering to the sign requesting all bags to be emptied and not to leave plastic bags.

Unfortunately there will always be the few that ignore the notice.

Please obey the signage and empty your bags containing garden waste and deposit ONLY garden waste – no other items.

The reason for the above request is that when doing a control burn, any plastic or material between the garden refuse, does not burn spontaneously and smolders giving off toxic fumes and a smell that can linger for a few days.

Please note: As we have an agreement to manage the refuse site, we have been issued with a permit to travel and visit the site.

Issued by the Kleinemonde Residents & Ratepayers Association

Kleinemonde: Lockdown

Kleinemonde: Lockdown

Despite our small community and remoteness, we are also in lockdown and nobody will be allowed to leave their homes for the next 21 days unless  to:

  • Seek medical care;
  • Buy essential groceries;
  • Visit the pharmacy;
  • Access banking services;
  • Get petrol; or
  • Collect a social grant

Those found breaking the lockdown rules are liable to 6 months imprisonment or a fine or both.

Household refuse will be collected as usual on a Monday

Due to the restrictions on movement, our refuse site will, therefore, be closed.

Please note our refuse site supervisor will not be on duty during the lockdown period and we appeal to residents not to use the refuse site over the lockdown period which, in any case, will be a contravention of the rules regarding travelling. 

Issued by the Kleinemonde Residents & Ratepayers Association

Drought water tariff: To pay or not to pay….?

Drought water tariff: To pay or not to pay….?

Drought water tariff: To pay or not to pay . . . . . . .?

A question is being asked – “Why should Kleinemonde residents have to pay an increased drought water tariff as we apparently do not have a water problem?”.

 – But is this true? How much water do we really have?

Going back in history, during 2008 the level of Wellington dam, which at that stage, was our main source of water, dropped to such a low level that Ndlambe Council imposed strict water restrictions in Kleinemonde.

This prompted the committee to actively investigate an additional water source for Kleinemonde resulting in an agreement signed in 2011 for water to be extracted from a high yielding borehole on Frik van Rooyen’s farm.

The present situation:

  • Wellington dam approximately 80 % full – but remember the level in 2008 when water restrictions had to be imposed!!
  • Wellington dam/Water treatment works (WTW)

     Problems:

  • The Telemetry system not operational – it can be operated manually with a yield of only approximately 2 litre/sec. – insufficient to supply Kleinemonde.
  • When water from the WTW is used, due to reverse flowing of water in the main pipeline between the Island and the reservoir, dirty water is experienced by residents on the Island.
  •  Due to the dirty water problem, this source is only used when absolutely necessary to top-up the reservoir.

To resolve the dirty water problem will require a second pipeline from the reservoir to the Island for which there is presently no money available.

  • Boreholes – Presently our main source is delivering enough to cope with the present demand.

How much water do we have? Not knowing how long the drought is going to last – how much water do we have? The answer is we do not know!

With Wellington dam – not our main source – you can see the level but what happens underground in our boreholes is unknown and we have no control over how long it will last.

With the uncertainty of the sustainability of our own water supply, it is essential that we, as a community, exercise stringent controls of our municipal water usage.

Therefore to conserve water by means of:

  • Water restrictions; and
  • Imposing drought water tariffs;

 to protect our limited and dwindling water resources to prevent a “Day-zero-situation” in Kleinemonde is in our own interest.

Rather save now while there is still something to save than wait for a “Day-zero- situation” when there is nothing left to save!!

The drought tariff

It is our understanding that this tariff will be imposed as from January and will therefore be reflected on your February account, but will have clarity on this next week.

All ratepayers in Ndlambe are on one data base – there is no separate data base for e.g. Kleinemonde, Cannon Rocks, Boknes to allow a different tariff to be used for different areas.

Incidentally, Cannon Rocks and Boknes are in even a better situation regarding water than Kleinemonde with a secure source – the sea – feeding a desalination plant.

Thank you for your understanding.

Issued by the Kleinemonde Residents & Ratepayers Association

SUBS NOW DUE!

SUBS NOW DUE!

Annual subs of R100 now due!
(See full details in ‘Reminders above!’)